Chat support is available to UO faculty, staff, and students as well as prospective students. You can get help with general technical support and get answers to questions about Online Education.
Chat support hours are 6:00 a.m. to midnight daily.
During Winter Break, telephone support is also available at 541-346-4357 (6-HELP) from 6:00 a.m. to midnight daily.
Closed for observed and official state holidays.
Important Messages
- Are you getting an error that your 95# is "invalid" when logging in at duckid.uoregon.edu? If you are, please log in with your Duck ID (the first part of your UO email without the @uoregon.edu) instead of your 95#. Thank you!
- Finals week is one of our busiest periods, and you may experience longer wait times than normal as we work through everyone who needs our help. Thank you for your patience and understanding during this busy time!
